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| What are the steps in obtaining a product from Label Innovation Inc.? | | | Answer:
Step 1: Client EnquiryThe process begins with the customer making an inquiry, often over the telephone. There follows an in-depth investigation by Client Services of precisely what is required, including any special needs the customer may have, and how LINC can manufacture the item.Step 2: QuoteThis results in a custom quote, with Client Services following up with the customer to ensure everything is clear. Step 3: Placing an OrderThe customer’s placing an order for the item initiates internal records to keep the job on track. A work docket is generated which will contain all the necessary information to produce the job. Materials such as facestocks, adhesives, liners, inks and dies (if necessary) are ordered.Step 4: Artwork (if required) ReceivedThe artwork for the product is then processed, (LINC can do basic typesetting and layout, but the customer must arrange for anything more involved, like design work.) The art generated for plate making is submitted for the customer’s proofing and approval.Step 5: ProductionUpon acceptance of the final artwork, the plates are made and die(s) ordered as necessary. Press time is scheduled at this point.Step 6: Re-windingWhen the job comes off the press it is rewound (if required in rolls) and given a preliminary inspection. With packaging comes a final inspection, and then the product is shipped.Step 7: InvoicingFinally, an invoice is prepared and sent to the customer. Client Services then follows up to ensure that all aspects of the work were satisfactory.Question #8
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Last Update : January 5 2009
